EN 中文 한국어
(03) 9813 1866
Content Image
(03) 9813 1888


EN 中文 한국어

Coronavirus Update

Dental restrictions in Victoria

The Victorian Government has announced an extension of the existing lockdown for another seven days to 11:59pm Tuesday 27 July 2021. This is in response to the current levels of community transmission of coronavirus across Victoria.

People must stay at home. The only reasons for leaving home are:

  • Shopping for necessary goods and services
  • Caregiving or compassionate reasons
  • Authorised work or permitted education, or work interstate
  • Exercise (up to two hours, with one other person or members of your household)
  • Receiving a vaccination
  • Other specified reasons (specific exemptions apply).

The Department of Health has issued updated guidance for dental practitioners. The updated restrictions allow authorised health services to continue and this includes “dental services undertaken by oral health professionals in the management of patients with urgent needs or care where failure to do so in a clinically appropriate timeframe will lead to adverse outcomes.”

The primary goal of the community-based restrictions is to minimise movement to reduce the risk of COVID-19 transmission. Therefore, restrictions on dental services are designed to balance the need to access necessary dental care with the reduction of movement of people in the community. This should guide clinical decision making. Clinicians should take a risk-based approach during this period.

The ADAVB won’t provide specific advice on what treatment can or cannot be provided – dentists must exercise their clinical judgement to determine whether a delay in care will lead to adverse outcomes.


We continue to screen patients for symptoms and if our patients have been at any of the potential exposure sites. Practices near Tier 1 and Tier 2 exposure sites need to be on alert for staff and patients who may have inadvertently crossed paths with potential carriers. You should defer treatment whom reporting symptoms or has been at one of the exposure sites.

Please contact us before attending your appointment if any of the following apply. You:

These questions are relevant to anyone accompanying you on the day.

QR Code Service

All visitors to our clinic can access state government-provided QR code services to help with COVID-19 contact tracing.

The collection of accurate and complete details of visitors makes contact tracing more efficient in the efforts to stop the spread of the virus in the community. The QR code service is an electronic method that provides for contactless check in. If you do not have access to a smartphone you will be able to record your contact details and time of entry manually.


Face masks must be worn indoors, including in workplaces and schools. This means all staff must wear a face mask in all areas of the dental practice (not just when treating patients) and patients must wear a face mask in the reception area. The face mask requirement applies to everyone aged 12 years and older unless an exemption applies. Masks must also be worn outdoors if social distancing of 1.5 metres cannot be maintained.

Thank you in advance for your understanding and patience as we endeavour to continue providing the best possible patient care in light of the latest Stage 4 restrictions in Metropolitan Melbourne.  We apologise for the inconvenience but know you will understand that we are trying our best to responsibly manage your family’s risk and that of our staff and their families too.

This is a challenging time we are all facing together.  Our sincere thoughts are with everyone and their loved ones as we continue to negotiate the COVID-19 pandemic.

We look forward to seeing you again as soon as possible.

Dr William Zhang, Dr Elizabeth Yu and all of our amazing team @ Periodontics and Dental Implant Specialist Centre